1099-K explained
Understand your 1099-K from Arketa Merchant Services and why the totals may not match your reports.
If you received a 1099-K from Arketa Merchant Services (powered by Stripe) and the total doesn't match your Arketa reports or bank deposits, you're not alone. These differences are expected and don't indicate errors.
What the 1099-K shows
Your 1099-K reflects the total gross payment volume processed during the calendar year — based on Stripe's records.
Key points:
- Based on processed transaction dates, not payout dates
- Reports gross amounts — before refunds, fees, and chargebacks
- Generated using UTC time (Coordinated Universal Time)
Why it doesn't match Arketa reports
Time zone differences — Arketa shows transactions in your local time zone. Stripe processes in UTC. A payment made late on December 31 in your timezone may process after midnight UTC, putting it on the next year's 1099-K.
Gross vs net — Your 1099-K shows gross revenue. Arketa's net sales reports subtract fees and refunds.
Why it doesn't match bank deposits
Bank deposits are net amounts (after fees, refunds, and chargebacks). The 1099-K reports gross processed amounts. They won't match.
Common scenarios that cause differences:
- Payments processed December 31 but deposited January 1
- Refunds issued after the original year
- Chargebacks that reduce the net payout
- UTC time conversion for year-boundary transactions
These are all normal — not reporting errors.
How to reconcile
To reconcile your 1099-K:
- Go to Settings → Payments to access your Payout Report
- Export all payouts for the calendar year
- Include one payout from the end of the prior year and one from the start of the following year to capture year-boundary transactions
- Compare this against your 1099-K total
[VIDEO TODO] Record a short Loom video showing the 1099-K reconciliation flow: navigate to Settings → Payments, open the Payout Report, set the date range to a full calendar year, export the payouts, and explain how to compare the totals against the 1099-K form.
The payout reports reflect actual funds — they're the most accurate source for tax reconciliation.
For questions specific to your tax situation, consult a tax professional. Stripe provides the 1099-K; Arketa support can help you pull the underlying transaction data.