Refunded Payments report
See all refunds issued across any date range.
The Refunded Payments report shows every refund issued, with the original purchase amount, refund amount, and status.
Columns
| Column | Description |
|---|---|
| Amount paid | Original purchase amount |
| Status | Refund status (refunded, partial refund, etc.) |
| Refund date | When the refund was issued |
| Description | What was purchased/refunded |
| Client | Client name |
| Category | Product category |
| Client email | |
| Payment ID | Original payment identifier |
| Currency | Currency (USD, CAD, etc.) |
| Amount refunded | Amount actually refunded |
| Net sales | Net after refund |
| Seller | Team member who made the original sale |
| Transaction fees | Arketa fee on the original sale |
| Tax | Tax that was applied |
| Location | Studio location |
| Source | How the refund was initiated |
Notes
- Credit card processing fees (Stripe) are not refunded — only the amount the client paid
- Refunds for class credits depend on whether the credit was returned to the client
- Full and partial refunds appear in this report
See refunds for how to issue a refund.
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