Client help center
Everything you need to book classes, manage your account, and get the most out of your studio membership.
This section is for clients — the people who book classes, buy memberships, and work out. If you're a studio owner looking for help, start at Getting Started instead.
What would you like to do?
Book a class
Find a class and reserve your spot online or in the app.
Buy a membership
Sign up for a membership or class pack.
Watch videos
Access on-demand workout videos included in your membership.
Join a community
Join a program, challenge, or community portal.
Account help
Log in
Trouble logging in? Reset your password here.
Update payment
Add or update your payment method on file.
Cancel subscription
Cancel your membership if your studio allows self-service cancellation.
Mobile app
Download the studio's branded app and get started.
Need more help?
If you have a question that isn't answered here, reach out directly to the studio you're booking with — they know your account and can help fastest. The studio's contact info is usually on their website or booking page.