Mobile app

If your studio has a branded mobile app, you can use it to book classes, browse on-demand videos, join communities, and manage your account — all from your phone.

Download the app

Your studio will share a link or QR code to download their app. You can find it in:

• The email they sent you when you signed up
• Their website (look for "Download the app" or "Get the app")
• The App Store (iPhone) — search for the studio's name. On Android, use the download link your studio shares.

Log in

Open the app, tap Continue with Email, and log in with the same email and password you use on the studio's website. If you don't have a password, tap Forgot your password? to set one.

What you can do in the app

• Book classes — browse the schedule and reserve your spot
• Watch videos — access on-demand content included in your membership
• Join communities — access programs, challenges, and forums
• Manage bookings — view upcoming classes, cancel if needed
• Update your profile — change your photo, contact info, or payment method

Push notifications

The app can send push notifications for:

• Announcements your studio posts
• Messages from your studio
• Classes about to start (shown as a live update on iPhone)

Class reminders and waitlist alerts come by email or text.

Enable notifications in your phone's settings if you want to receive them.

Troubleshooting

App won't open or keeps crashing: Try closing the app completely and reopening it. If that doesn't help, uninstall and reinstall.

Can't log in: Use the same email you have on file with the studio. Try the "forgot password" option if needed.

Classes not showing: Pull down to refresh the schedule. If they still don't appear, check your internet connection.

If you're still having issues, let your studio know — they can help troubleshoot or contact Arketa support on your behalf.