Cancel your membership

Whether you can cancel online depends on the membership. Your studio decides this for each membership, so some require you to contact them to cancel.

If self-service cancellation is available

1. Log in on the studio's website and click your profile circle in the top right
2. Select Active Packages
3. Click the ... menu next to the membership
4. Click Cancel subscription (your studio may call it a membership), then click Yes

In the studio's mobile app, go to Account, open your active credits and subscriptions, and tap Cancel.

Your membership will remain active until the end of the current billing period — you keep access through the date you've already paid for.

If there's no cancel button

The studio requires you to cancel directly with them. Contact the studio by phone, email, or through their website to request cancellation.

What happens after you cancel

• Your membership cancels at the end of the current billing cycle
• You'll continue to have access until that date
• You won't be charged again after cancellation
• Your access, including any remaining credits, ends on that date
• Some memberships require a notice period, so access may continue for a set number of days after you cancel
• Depending on the studio's settings, upcoming classes booked with the membership may be canceled or marked unpaid

Paused memberships

Some studios allow you to pause your membership instead of canceling. If you need a break but plan to come back, ask your studio if pausing is an option — it's less disruptive than canceling and restarting.

Refunds

Cancellation typically doesn't include a refund for the current billing period. If you believe you're owed a refund, reach out to your studio directly — refund policies vary by studio.