Available reports

Go to Analytics → Reports to access all reports. Use the search bar to find a specific report by name.

Sales

Report	What it shows
All Payments	All transactions including successful, refunded, incomplete, and failed
Successful Payments	All successful transactions
Failed Payments	All failed payments from client subscriptions
Refunded Payments	All refunds returned by the business
Disputed Payments	All disputes (chargebacks)
Sales by Seller	All successful transactions associated with a seller at checkout
Product Sales by Seller	Successful transactions per seller and product at checkout
Sales by Class	Revenue per class
Sales by Class Category	Revenue per class category
Sales by Class Service Type	Revenue per class service type
Sales by Event Service Type	Revenue per event service type
Sales by Private Service Type	Revenue per private service type
Private Services Payments	Detailed payment-level data for private service bookings
Sales by Category	All revenue broken down by category
Revenue Category Sales	All balance transactions
Sales by Revenue Category	All revenue broken down by revenue category
Sales by Pricing Option	Revenue per pricing option, broken down by individual name
Tips	All tips given by clients
Deferred Revenue	Deferred revenue from packages, subscriptions, bundles, and communities
Order Product Breakdown	Each product sold per order, including quantity and pricing
Expired Packages	All expired and used packages
Credit Balances	All credit balances
Cash Drawer	All cash and card payments — contact Arketa support to enable

Report	What it shows
Bookings	All reservations for classes, videos, and community classes
Private Bookings	All reservations for private/appointment sessions
Late Cancel / No-Show	Clients who canceled after the cancellation window or did not show up; charge or waive fees from here
Unpaid Bookings	All unpaid reservations
Gym Check-Ins	All client gym check-ins
Gym Check-Ins by Day	All client gym check-ins grouped by day

Report	What it shows
Retail Payments	All retail product purchases
Sales by Retail Product	Revenue per retail product
Sales by Retail Product Variant	Revenue per retail product variant
Sales by Retail Product Category	Revenue per retail product category
Sales by Retail Product Supplier	Revenue per retail product supplier
Inventory Report of Retail	Current stock levels per product

Report	What it shows
Intro Offer Sales	Revenue from intro offer purchases
Intro Offer Conversion	Clients who converted from an intro offer to another paid pricing option
Expired Intro Offers	Intro offers that expired without converting
Active Intro Offers	Intro offers that are currently active

Report	What it shows
All Subscriptions	All subscriptions ever purchased
Active Subscriptions	All currently active subscriptions
All Paused Subscriptions	All paused subscriptions
Canceled Subscriptions	All canceled subscriptions
Active Trials / Introductory Subscriptions	Subscriptions in active trial or first period of their intro offer
Past Due Subscriptions	Subscriptions with an outstanding or unpaid balance
Subscription Renewals	All subscription renewals
Subscriptions to Cancel	Subscriptions set to cancel at end of period
First Time Members	Clients who purchased their first subscription

Report	What it shows
Top Viewed Videos	Most-watched on-demand videos
On Demand Video Bookings	Video views report

Report	What it shows
Client Attendance	Per-client attendance breakdown across all service types
Client's First Visit	Clients who have interacted with your business
Client's Last Visit	Clients' most recent interaction with your business
Gift Card Balances	All gift cards with balance status
Gift Card Usage	Gift card redemptions
Attendance Analysis	Trends in class attendance
Retention	Clients who attended an initial class and returned within a set period, segmented into repeat and new clients
Client Visit Averages	Average client visits over a selected date range