Subscription Renewals report
See upcoming renewal dates and identify clients without payment methods.
The Subscription Renewals report shows when each active subscription is set to renew, and whether the client has a payment method on file.
Columns
| Column | Description |
|---|---|
| Subscription renewal date | When the next renewal is scheduled |
| Client | Client name |
| Amount | Renewal amount |
| Status | Subscription status |
| Pricing option | Subscription name |
| Client email | |
| Has payment method | Yes or No — whether a card is on file |
Filters
Date range, subscription status, subscription name.
How to use this report
Run the Renewals report a few days before a large renewal batch:
- Filter to the upcoming renewal date range
- Sort or filter by Has Payment Method — identify clients showing "No"
- Reach out to those clients before the renewal fails
Proactive outreach prevents failed payments and the follow-up work that comes with them.
Automated approach
Automations don't have a trigger that fires before a subscription renews. The Subscription will be canceled within x days trigger only covers subscriptions set to cancel, so use this report for pre-renewal outreach.
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