Late cancel / no-show report

See clients who canceled after the window or didn't attend, and charge or waive fees.

The Late Cancel / No-Show report lists every instance where a client either canceled after your cancellation window or had a reservation and didn't show up.

Columns

| Column | Description | |---|---| | Student name | Client's name | | Student email | Client's email | | Class name | Class the client missed or late canceled | | Class time | Class start time | | Status | Whether the fee has been applied | | Reservation type | Pricing option used (subscription, pack, etc.) | | State | Whether the client has been charged |

Actions from this report

| Action | What it does | |---|---| | $ (charge) | Charges the client the late cancel / no-show fee per your policy | | × (waive) | Waives the fee for this instance |

You can act on individual occurrences directly from this report — no need to go to the client's profile.

Export

Click Export CSV to download the report.