Auto-upload Zoom recordings

Automatically send Zoom class recordings to your on-demand video library after class.

If you record your Zoom classes, Arketa can automatically pull those recordings into your on-demand video library when class ends. No manual downloading and uploading required.

Prerequisites

Zoom must be connected to Arketa (Connect Zoom →)
You must use cloud recording in Zoom (not local recording)

Enable auto-upload

Go to Settings → Integrations → Zoom

In your Arketa dashboard, navigate to Settings → Integrations and turn on Auto-upload recordings under Zoom.

Configure Zoom cloud recording

In your Zoom account settings, make sure Cloud Recording is enabled. Local recordings won't be picked up by Arketa — it needs to be cloud.

What happens after class

When your Zoom class ends and Zoom finishes processing the recording, Arketa picks it up on its next upload run (at least an hour later, checked every 30 minutes) and automatically:

Pulls the recording from your Zoom cloud
Adds it to your on-demand video library
Makes it immediately available to clients with access

The video will appear in your library under the name of the class. You can then add it to a category or collection, update the title, add a description, and set or adjust pricing.

After the video uploads

The recording lands in your library in a live state. You'll want to:

Add it to the right category or collection
Set a preview image
Confirm pricing (it's set up as a 24-hour rental at the class price, or $10 if the class was free)

Managing your video library →

If you record every class, consider creating a dedicated collection (e.g., "Class Recordings" or organized by month) to keep your library clean and searchable.

Recording didn't appear in the library

Arketa matches a finished cloud recording to the class whose Zoom meeting it created. If a recording never shows up, check:

Auto-upload recordings is on in Settings → Integrations → Zoom. It's checked when the recording finishes, so turning it on also covers classes you scheduled earlier.
The class uses the Zoom integration, not a pasted Zoom link. Arketa can only match recordings of meetings it created.
You started the meeting Arketa created for the class. A recording of a different meeting, such as your Personal Meeting ID, can't be matched to the class.
The class was recorded to the Zoom cloud. Local recordings never reach Arketa — you should get a "Cloud Recording is now available" email from Zoom.
Your Zoom cloud storage isn't full.
Zoom has finished processing. Give it up to two hours after the recording is ready, then refresh your library.

Uploads most often fail when Wi-Fi drops during the recording, the recording is stopped early, or the session wasn't recorded to the cloud.