Check-in screen overview
Everything you can do from Arketa's class check-in screen during and after class.
The check-in screen is your command center during class. You can access it by clicking on any class in your Full Schedule.
[IMAGE TODO] Take a screenshot showing the full check-in screen for a class with several enrolled clients. The screenshot should show the Enrolled/Waitlist/Cancelled tabs, client rows with check-in status icons, and the action buttons (Add New, More menu) at the top.
What you'll see
The check-in screen shows everyone who has booked the class, organized into tabs:
- Enrolled — clients who have booked and paid (or have a confirmed reservation)
- Waitlist — clients waiting for a spot to open up
- Cancelled — clients who cancelled their booking
Each client row shows their name, payment status, and check-in status.
Navigating between classes
- Use the arrows next to the class name to jump to the previous or next class on the same day
- Click the Calendar link to jump to a different date
Actions available from the check-in screen
For the whole class:
- Add a new client
- Email all enrolled clients
- Export or print the roster (PDF or CSV)
- Send a liability waiver
For individual clients:
- Check in (or undo check-in)
- Cancel, delete, or late cancel their reservation
- Move them to a different class
- Swap their payment method
- View their profile
[IMAGE TODO] Take a screenshot showing the "..." actions menu expanded on an individual client row in the check-in screen, showing options like Cancel, Late cancel, Move, Update payment method, and View profile.
Quick keyboard shortcuts
- Press C to quickly open the Add Client dialog
- Press ⌘K (Mac) or Ctrl+K (Windows) to open the quick search/POS
Check-in status and no-shows
When class ends, clients who were never checked in are automatically tracked as no-shows. This data flows into your late cancel/no-show reporting.
If you have automated late cancel and no-show fees configured, those are applied automatically based on your settings. Set up automated fees →