WisePOS E terminal

The WisePOS E is Stripe's smart countertop terminal — Arketa's supported hardware for accepting in-person card payments. It handles chip, swipe, contactless, Apple Pay, and Google Pay.

What it does

Chip, swipe, and tap (NFC) card payments
Apple Pay and Google Pay
On-screen display for client interaction
Works on WiFi — no wired connection needed
Runs on Android (plug-in power, not battery-powered)

[IMAGE TODO] Take a photo of the physical WisePOS E terminal on a countertop, plugged in and powered on. Show the front-facing screen and the card reader slot. Include the power cable to show it is a plug-in device.

Set up the terminal

Purchase the terminal — see purchase a terminal
Plug in the WisePOS E and connect it to your WiFi
In Arketa, go to Point of Sale → Settings (or Settings → Terminal)
Follow the prompts to pair the terminal with your account
Test with a small transaction

Once connected, the terminal appears as a payment option in your POS checkout.

[VIDEO TODO] Record a short Loom video showing the WisePOS E terminal setup process: navigating to Point of Sale - Settings (or Settings - Terminal) in Arketa, pairing the terminal, and confirming the connection is successful. Show the terminal appearing as a payment option in the POS.

Using it at checkout

Open the POS and add items to the cart
Select Terminal as the payment method
The total is sent to the WisePOS screen
Client inserts, taps, or swipes their card
Transaction completes and receipt is emailed

One terminal, multiple staff

The WisePOS connects to your Arketa account, not to a specific staff member or device. Any staff member can ring up a sale and send it to the terminal.

Troubleshooting

If the terminal isn't connecting or responding, see terminal troubleshooting.