Team member availability
Set up when each team member is available to take appointments.
Team member availability controls when clients can book appointments with a specific instructor. Each team member has their own availability schedule, including weekly hours, timezone, and any overrides for days off or unusual hours.
Team member availability is a Studio plan feature for appointment-based services.
Set up availability
- Go to Setup → Team
- Click on the team member's name
- Go to the Availability tab
- Fill in the fields:
| Field | Description |
|---|---|
| Availability timezone | The timezone for this team member's schedule — must match the location timezone |
| Start time increments | How frequently appointment slots appear (e.g., 30-minute increments = slots at 9:00, 9:30, 10:00, etc.) |
| Services | Which service types this team member is available for |
| Weekly hours | Their regular weekly schedule — days and hours they're available |
| Overrides | Exceptions to the regular schedule for specific dates (days off, special hours) |
- Save
[IMAGE TODO] Take a screenshot showing the team member's Availability tab with the weekly hours grid, timezone selector, start time increments, and services checkboxes all visible.
Instructor self-management
Team members can update their own availability:
- On the dashboard homepage, click Edit Availability (right side)
- Make changes
- Click Save Changes
This lets instructors manage their own schedule without needing admin access to do it for them.
[IMAGE TODO] Take a screenshot showing the instructor's dashboard homepage with the Edit Availability button visible on the right side.
Important prerequisites
- Location timezone must be set first — go to Settings → Locations → [location]. If the location's timezone is missing, availability won't display correctly even if the team member's timezone is set.
- Services must be selected — if no services are checked, the team member won't appear as an option for any appointment type.
For more on overrides, see date overrides.