Payroll setup

Configure how Arketa calculates instructor pay before running payroll reports.

Before running payroll, you need to configure pay rates for each instructor and service type. Arketa uses these rates to calculate what each team member earned during a given period.

Prerequisites

Before adding pay rates, make sure all your service types are set up. Pay rates are organized by service type, so the service types need to exist first.

Pay rate types

Arketa supports pay rates for three contexts:

TypeUsed for
Group class rateGroup fitness classes
Private session rate1-on-1 and small group appointments
Video rateOn-demand video content

Each context has its own rate structure and fields.

Create a pay rate

  1. Go to Staff → Team → Pay Rates
  2. Click Create new
  3. Select the rate type
  4. Fill in the fields (see below)
  5. Save

Group class pay rate fields

FieldWhat it does
NameInternal label for the rate
Base rateFlat amount the instructor earns per class
Minimum total payout / Maximum total payoutFloor and cap on the total payout for a class
Base percentage% of class revenue (after taxes and fees) — applies regardless of attendance
Tiered attendance bonusesRevenue % that applies only within a specific attendance range
Flat rate bonus (per sign-up)Flat amount per student who books
Tiered sign-up bonusPer-student bonus that changes based on attendance range
Threshold one-time bonusA single total bonus based on which attendance range the class lands in
Only count customers who are checked inIf on, clients who didn't check in are excluded from pay calculations
Include customers who have late cancelledIf on, late-canceled clients count toward pay
Exclude clients who were "manually added", added to class for free, or used a promo code that made their booking freeIf on, those clients don't count
Excluded pricing optionsSpecific pricing options to exclude from revenue calculations

How attendance ranges work

The range-based fields — Tiered attendance bonuses, Tiered sign-up bonus, and Threshold one-time bonus — only pay within the From–To ranges you set. For the two tiered fields, clients above your highest range add nothing, but the lower ranges still pay. For Threshold one-time bonus, a class whose counted attendance lands above the highest range earns nothing from that bonus at all.

For example, if Threshold one-time bonus is set to 1–12 clients = $25, a class with 13 or more counted clients earns $0 from that bonus, not $25. Set the top of your highest range above the largest class capacity you run, or use Base rate for an amount you want paid on every class regardless of attendance.

Counted attendance is what your other settings leave behind, so Only count customers who are checked in, Include customers who have late cancelled, and the manually added / free clients exclusion all change which range a class falls into.

Private session and video pay rate fields

Private session and video rates are simpler:

  • Base rate (private sessions) or Rate per video (videos) — flat rate per session or video
  • Revenue share — percentage of revenue from drop-ins and packages
  • Include customers who have late cancelled (private sessions only) — if on, late-canceled clients count toward pay

Assign rates to instructors

  1. Go to Staff → Team
  2. Click on the instructor
  3. Click the Pay rates tab
  4. Select the applicable rate for each service type
  5. Save

Pay rate templates

If multiple instructors share the same pay structure, you can create a pay rate template and apply it in bulk:

  1. Go to Staff → Team → Pay Rate Templates
  2. Click Create new
  3. Name it and select the pay rates that apply
  4. Click Create template

To apply a template to an instructor:

  1. Go to their Pay rates tab and check Add default rates
  2. Select the template from the Apply a pay rate template dropdown

The template applies all included rates at once.

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