Member discounts

Create automatic discounts for clients with active memberships to reward loyalty and encourage repeat visits.

Settings → Member Perks → Discounts lets you create automatic discounts that apply to clients who hold an active recurring membership or carry a designated client tag — rewarding loyalty and encouraging repeat purchases.

How member discounts work

Unlike promo codes (which anyone can use), member discounts apply automatically at checkout when a client has a qualifying active membership or a tag you've designated. No code is needed.

Eligibility is based on recurring memberships (subscriptions and recurring bundles) and client tags — when you set up a discount, you choose which memberships and tags qualify. One-time purchases such as class packs and credit packages don't make a client eligible on their own and won't appear in the Specific pricing options eligibility list; to extend a discount to those clients, give them a qualifying tag instead.

Create a discount

  1. Go to Settings → Member Perks → Discounts
  2. Click Add new discount
  3. Set the discount name, amount (percentage or fixed), and which pricing options or client tags qualify
  4. Choose what the discount applies to (drop-ins, retail, etc.)
  5. Save

The discount is active immediately for qualifying members.

Frequently asked questions

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