Kisi smart door access
Automatically unlock your gym door when members check in through the Arketa mobile app.
Kisi is a smart door access system. When connected to Arketa, your gym door unlocks automatically when an active member checks in through your custom Arketa mobile app — no key fob or front desk needed.
Requirements
- Custom Arketa app — Kisi works with custom-branded Arketa apps only. It's not available on the standard Arketa app.
- Kisi Controller Pro 2 — Physical hardware required (purchase from Kisi)
- Kisi account — Create one at kisi.io
- Location check-in enabled — Kisi uses location check-in (gym check-in), not class check-in
Set up the integration
1. Enable check-in in Arketa
- Go to Settings → Business → General
- Enable Client Check-In
- Enable Gym Check-In (location check-in)
2. Connect Kisi
- Go to Settings → Integrations
- Click Kisi
- Enter your Kisi API key
- Follow the on-screen instructions to complete the connection
[VIDEO TODO] Record a short Loom video showing the full Kisi setup flow: enabling Client Check-In and Gym Check-In under Settings > Business > General, then navigating to Settings > Integrations > Kisi, entering the API key, and completing the connection.
3. Configure pricing options
In each pricing option that should allow gym access:
- Open the pricing option settings
- Check Allow clients to check in at a location using this price option
[IMAGE TODO] Take a screenshot showing a pricing option's edit form with the "Allow clients to check in at a location using this price option" checkbox highlighted.
Only members with an active, eligible pricing option can unlock doors.
How members unlock the door
General members: Tap the floating Check In button in the app at any time during access hours.
Class attendees: See an Unlock Door button on their class details. This button is active 1 hour before and 1 hour after their scheduled session.
Kisi only works through the Arketa mobile app. Web check-ins do not trigger door unlocks.