Transactional emails
View and customize the automated emails Arketa sends to clients for bookings, purchases, and account events.
Settings → Communications → Transactional Emails is the library of all automated emails Arketa sends to clients — booking confirmations, cancellation notices, purchase receipts, membership reminders, and more.
Arketa has 45+ transactional email templates. You can customize the content of each one to match your studio's voice.
Browse and edit templates
- Go to Settings → Transactional Emails
- Use the search box to find a specific email by name
- Click an email to open and edit it
- Customize the subject line, body copy, and any available template variables
- Save your changes
Template variables (handlebars)
Transactional emails support dynamic variables using handlebars syntax — for example, {{clientFirstName}} inserts the client's first name. Available variables are shown inside the email editor.
The variable {{partnerConfirmationEmailBody}} pulls in the Confirmation Email Body text you set in General business settings.
Turning emails on or off
Some transactional emails can be individually disabled. Look for a toggle at the top of each email template. Emails that cannot be turned off are required for core account operations (password reset, purchase receipts, etc.).