Email settings

Add and verify custom sender domains and email addresses for outbound communications from Arketa.

Settings → Communications → Email Settings is where you verify your own domain and sender addresses so that emails sent from Arketa come from your brand — not a generic Arketa address.

At least one verified domain and one verified sender address are required before outbound emails can be sent.

Addresses & Domains tab

Sender domains

Add the domain you want to send from (e.g. yourstudio.com). Arketa will provide DNS records you need to add to your domain registrar to verify ownership.

  1. Click Add domain
  2. Enter your domain name
  3. Add the provided DNS records to your registrar
  4. Click Refresh domains to check verification status

Sender addresses

After your domain is verified, add specific email addresses on that domain (e.g. hello@yourstudio.com).

  1. Click Add address
  2. Enter the email address
  3. Confirm it via the verification email sent to that address
  4. Click Refresh addresses to update the status

Design & Details tab

The Design & Details tab lets you set email-wide branding — such as your logo and footer content — that applies to all outbound emails.

Frequently asked questions

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