Arketa

Create a reservation for a client

Book a client into a class or appointment from their profile or from the schedule.

You can book a client into any class or appointment directly from your dashboard — useful when a client calls in, for booking a walk-in, or adding someone to a class after the booking window closes.

From the class check-in screen

The fastest way to add a client to a specific class:

  1. Go to Full Schedule and click into the class
  2. Click Add to Class (or the + button)
  3. Search for the client's name
  4. Select their payment method
  5. Confirm

See add a client to a class for the full walk-through, including adding new clients and handling payment.

From the appointments calendar

For appointments, drag and drop into a time slot on the calendar:

  1. Go to Classes → Appointments
  2. Click the time slot
  3. Select the client, service, and payment method
  4. Book

From a client's profile

  1. Open the client's profile
  2. Click Book or Add Reservation (if available from the Bookings tab)
  3. Select the class or appointment
  4. Choose payment method and confirm

Payment options when booking

When adding a client manually, you can choose their payment method:

  • Existing package or membership — uses their credits
  • New purchase — opens point of sale to collect payment
  • Free / unpaid — adds them without collecting payment (useful for comps or trials)