Create a reservation for a client

Book a client into a class or appointment from their profile or from the schedule.

You can book a client into any class or appointment directly from your dashboard — useful when a client calls in, for booking a walk-in, or adding someone to a class after the booking window closes.

From the class check-in screen

The fastest way to add a client to a specific class:

  1. Go to Scheduling → Full Schedule and click into the class
  2. Click New client
  3. Search for the client's name
  4. Select their payment method
  5. Confirm

See add a client to a class for the full walk-through, including adding new clients and handling payment.

From the appointments calendar

For appointments, drag and drop into a time slot on the calendar:

  1. Go to Scheduling → Appointments
  2. Click the time slot
  3. Select the client, service, and payment method
  4. Book

From a client's profile

  1. Open the client's profile
  2. Click the + (Create) button at the top of the profile and select Reservation
  3. Select the class or appointment
  4. Choose payment method and confirm

Payment options when booking

When adding a client manually, you can choose their payment method:

  • Existing package or membership — uses their credits
  • New purchase — opens point of sale to collect payment
  • Free / unpaid — adds them without collecting payment (useful for comps or trials)
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