Guest list booking

Control which in-person and livestream services allow clients to add guests to their booking.

Settings → Class & Booking Settings → Guest List Booking lets you choose which service types allow clients to bring or register guests when booking.

How it works

Guest list booking lets a client purchase a drop-in or use a pass to reserve a spot for a guest — a friend or family member who doesn't have their own account or pricing option. You control which services support this on a per-service basis.

Enable guest list booking per service

  1. Go to Settings → Guest List Booking
  2. Select the In-Person or Livestream tab depending on the format
  3. Toggle guest list booking on or off for each service type in the list

Changes apply immediately to new bookings.

In-Person vs. Livestream

  • In-Person — controls physical class and appointment types at your locations
  • Livestream — controls virtual/live-streamed class types

How a client books a second spot

When guest list booking is enabled, a client who has already reserved a class can book an extra spot for a friend or family member from the schedule:

  1. Tap VIEW on the class from the schedule
  2. Tap Book Another Spot
  3. Select the pricing option and tap Purchase and Reserve

That's it — the second spot is reserved. You can see that the client has booked twice and may reach out to learn more about the guest who plans on attending.

  • To allow guests at gym check-in (without app-based booking), see Enable Guest Passes for Gym Check-In in General business settings.
  • To apply member discounts to guest bookings, see Apply member discounts to guest bookings in General business settings.

Frequently asked questions

Was this helpful?