Timezones
Understand how Arketa handles timezones for class scheduling and how to configure timezone display for your clients.
How class times appear to clients depends on where they book: your web booking page, a Widget v2 embed on your website, or the mobile app.
Web booking page
On your web booking page, each class shows its time in your studio's timezone. When a client is in a different timezone, a second line shows the same class in their local time, based on their browser settings. A 9am class at your studio in New York shows as 9am EDT with 6am PDT underneath for a client in Los Angeles.
There's currently no setting to hide either time on the web booking page.
Widget v2 embeds
If you embed your schedule with a Widget v2 embed, you can choose which time clients see. In the embed's Schedule settings, set Times shown as to:
- Studio + visitor's — your studio time with the client's local time underneath
- Studio time — only your studio's time
- Visitor's time — only the client's local time
Visitor's time is the best fit if your clients are spread across several time zones and you want each of them to see a single time.
Mobile app: Timezone display
The Timezone display toggle controls whether the mobile app adds timezone labels to class times:
- Go to Settings → General Business Settings
- Scroll down to Timezone display
- Toggle it on
Timezone display is currently only available in the mobile app, not on the web booking page. Web support is coming soon.
Set your business timezone
Your business timezone determines how emails and notifications display class times. To update it:
- Go to Settings → General Business Settings
- Find the Timezone dropdown
- Select your timezone
- Click Save changes
Client-facing emails will show class times in your business timezone, so make sure this is set correctly before you start sending booking confirmations.
Timezone abbreviations follow daylight saving time automatically. For example, US Eastern time shows as EST (Eastern Standard Time) in the winter and EDT (Eastern Daylight Time) in the summer — both refer to the same America/New York timezone and are correct. You don't need to change anything when the clocks change; Arketa updates the label for you.
Don't see your timezone in the dropdown? Email support@arketa.com and the team can add it.