Class types & templates
Create service type templates to speed up class scheduling and keep your offerings organized.
Service types are templates for your classes, appointments, and events. Instead of entering the same details every time you schedule a class, you create the template once and reuse it. They also let you manage your entire recurring schedule from one place.
What's in a service type
A service type defines the default settings for a class: name, format, location, duration, capacity, pricing, and more. When you add a class to your schedule using a template, all those defaults pre-fill.
Service types also let you:
- See every scheduled instance of a class in one view
- Mass edit or cancel an entire recurring series
- Set up specific class type booking allowances in Pricing Options, allow certain discounts using Promo Codes, and more.
Create a service type
Go to Setup → Service Types
Open the Classes, Appointments, or Events tab (depending on what you're creating) and click Create new.
Set scheduling defaults
- Duration in minutes
- Capacity
Start date and frequency are set when you schedule classes from the template.
Set pricing and access
- Payment type — how a single class is paid for (free, sliding scale, paid drop-in, package & subscription only)
- Who can see this class? — public or private
- Buffer time (appointments only) — time between sessions
Assign locations and rooms
- Location(s) — which of your locations offer this class
- Available room(s) — which rooms within those locations
- Eligible team member(s) — which instructors can teach this class
Add filters (optional)
Filters apply when the class is uploaded to your video library:
- Workout type(s)
- Area of focus
- Intensity
- Suggested equipment
Save
Click Next through the steps, then Save details (or Save & exit at any step). The service type is now available to use when scheduling classes.
Manage service types
From Setup → Service Types, each service type shows:
| Column | What it means |
|---|---|
| Name | The class name |
| Status | Active (has upcoming classes), Not Scheduled (no upcoming classes), or Starting / Ending on a specific date |
| Category | Which category it belongs to |
| Instructors | Eligible instructors |
| Locations | How many locations it's available at |
| # | How many upcoming instances are scheduled |
Actions available on each service type:
- Schedule — add new class instances for this service type
- Edit — update the template (changes apply to all future scheduled instances)
- Duplicate — copy the template to create a similar one quickly
- Embed — get embed code for this service type
- View change history — see past edits to the template
- Delete — remove the template (does not delete already-scheduled classes)
Editing a service type updates all currently scheduled classes that use it. If you only want to change one or two specific class instances, edit those directly from Full Schedule instead.
Manage individual class instances
Click into a service type to see all scheduled instances (active, past, and cancelled). From this view you can:
- Mass edit all classes: change location, start time, duration, or instructor across the entire series
- Mass cancel selected classes and optionally notify + refund enrolled clients
- Mass delete selected classes
- Edit a single class — tap the edit icon next to any instance to modify just that one
Add categories
Categories help you organize your service types (e.g., by style, level, or format). To add one:
- Open the Categories tab and click Create new
- Enter a name, optionally choose Eligible team members, and click Create category
Categories also appear as filters on your booking page, helping clients find the classes they're looking for.