Automated discounts
Set up discounts that apply automatically without a promo code.
Automated discounts apply to purchases automatically — no code needed. They're rule-based: when a client purchases a qualifying item, the discount is applied at checkout without any action from them.
Create an automated discount
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Go to Setup → Promo Codes (or Automated Discounts)
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Click Add New
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Select Automated Discount
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Configure the conditions:
- Which pricing option triggers the discount - Which pricing option gets the discount applied - Discount amount — percentage or fixed amount
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Save
Use cases
Multi-class pack upgrade incentive When a client buys a 10-class pack, automatically discount a 20-class pack to encourage them to buy the larger option.
Membership upgrade When someone is on a basic membership, offer them a discounted add-on automatically.
Loyalty reward After a client's third purchase, they automatically get 10% off their next pack — no code needed.
Bundle discount When clients buy a class pack and also purchase a merchandise item in the same session, apply a 15% discount automatically.
Automated vs. standard promo codes
| Standard promo code | Automated discount | |
|---|---|---|
| Requires code | Yes | No |
| Applies automatically | No | Yes |
| Rule-based | No | Yes |
| Best for | Marketing campaigns, one-time offers | Always-on discounts, loyalty programs |
Viewing usage
Automated discounts are tracked in your payment reports the same way as manual promo codes. You can see the discount applied on individual client payment records.