Stripe overview

Arketa uses Stripe to process all payments. Here's how the two platforms divide responsibilities.

What Arketa handles

Creating pricing options and collecting payments through your booking page
Displaying transaction history in your dashboard
Reporting and revenue analytics
Storing customer profiles linked to Stripe payment methods

What Stripe handles

Actually processing card charges, bank transfers, and digital wallets
Storing card data securely
Sending payouts to your bank account
Dispute/chargeback management
1099-K tax form generation
Identity verification for your account

Setting up Stripe

You connect Stripe once during your Arketa onboarding. See connect Stripe for the step-by-step.

[IMAGE TODO] Take a screenshot showing the Stripe connection status in the Arketa dashboard -- this could be in Settings or during onboarding. Show the state where Stripe is successfully connected, displaying the connected Stripe account name or ID.

Accessing your Stripe account

Go to dashboard.stripe.com to manage your Stripe account directly. From there you can:

View detailed transaction logs
Manage payouts and payout schedule
Respond to disputes
Update your banking information
Access 1099-K tax documents

1099-K tax reporting

If your business processes over a certain threshold in card transactions in a year, Stripe generates a 1099-K. This reflects total payment volume processed through Stripe — not your net revenue after fees and refunds.

Important: Your Stripe 1099-K total may not match your Arketa revenue reports. Arketa reports net revenue (after refunds); Stripe's 1099-K reflects gross payment volume. See your accountant for how to handle this discrepancy.

Stripe fees

Stripe charges a processing fee on every card transaction. Current US rates are approximately 2.9% + 30¢ per successful card charge. International cards, ACH, and other payment types have different fee structures. See stripe.com/pricing for current rates.