Reservation statuses
What each booking status means in Arketa.
Every booking in Arketa has a status that reflects its current state. Here's what each one means.
| Status | What it means |
|---|---|
| Confirmed | Active reservation — the client is signed up and payment is resolved |
| Checked In | Client arrived and was checked in for the class or appointment |
| Checked Out | Client has completed the session (used for some appointment flows) |
| Completed | Reservation or service is finished |
| Waitlist | Client is on the waitlist, not yet in the class |
| Unpaid | Reservation exists but payment hasn't been collected |
| Past due | Client's subscription payment is past due, blocking their active status |
| No show | Class ended and the client was not checked in |
| Late Canceled | Client canceled after the cancellation deadline |
| Canceled | Client canceled on time (or was given a grace cancellation) |
| Modified | Reservation was changed (e.g., moved to a different class or time) |
| Deleted | Reservation was permanently removed |
Status priority notes
- Unpaid overrides No Show — if a reservation is both unpaid and the client didn't show, the status shows as Unpaid, not No Show
- No Show is set automatically after class ends if the client wasn't checked in
Filtering by status
[IMAGE TODO] Take a screenshot showing the reservation status filter dropdown on either the client's Bookings tab or a booking report, with the available status options visible.
In the client's Bookings tab or in reporting, you can filter by reservation status. This is useful for:
- Finding all unpaid reservations
- Reviewing late cancel patterns
- Identifying clients with high no-show rates