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Booking issues
Troubleshoot common problems clients have when trying to book or access their account.
Client can't book a class
'Class is full' — client wants to book but it's at capacity
Client can't see the class on the schedule
Client gets an error during checkout
Client's package or membership isn't unlocking a class or video
Package/membership won't apply at checkout
Client login issues
Client can't log in or forgot their password
Client is on the waitlist but didn't get the spot
Waitlist position issue
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Client can't book a class
Client's package or membership isn't unlocking a class or video
Client login issues
Client is on the waitlist but didn't get the spot