Calendar colors and icons

Understand what the colors and status indicators on the appointment calendar mean.

The appointment calendar uses colors and icons to communicate booking status, availability, and instructor status at a glance.

How to turn on

  1. Go to Settings
  2. Under Booking Settings, select General Schedule Settings
  3. Click the Appointments tab
  4. Turn on Appointment status tracking (and Appointment icons if you want icons)
  5. Under Color coding, select Color by status or Color by class/appointment type
  6. Click Save changes
  • **Coloring Options: **
    • Color by Status: Appointment blocks on the calendar will be colored according to status.
    • Color by Class/Appointment Type: These can be individually modified within each individual class or appointment.

Status Tracking

Enable this setting if you would like to track if a client is inside of the location or has left the building for their session. Great for those who need to clean up a room post-appointment.

Background colors

ColorMeaning
White backgroundSlot is available for booking
Grey background with diagonal stripesSlot is unavailable — instructor is not available, or outside business hours

The striped shading follows the instructors selected in the Instructors filter above the calendar (up to two at a time). If a selected instructor has no availability set for a day, that whole day is striped, even if appointments are booked on it. To change what's shaded, select a different instructor, or set the instructor's weekly hours under Staff → Team → [team member] → Availability.

When viewing by room, a grey column means no appointments are booked in that room for that time, but it could still be available.

Appointment status indicators

Appointments on the calendar show visual indicators based on their status:

IndicatorMeaning
ConfirmedAppointment is booked and confirmed
No-showClient didn't check in and was marked as a no-show
Late cancelCancellation was made inside the cancellation window
CompletedAppointment is done and client was checked in

Service type colors

You can assign different colors to service types to make them visually distinct on the calendar — useful when you offer multiple types of appointments and want to quickly distinguish them.

To set a color for a service type:

  1. Go to Setup → Service Types
  2. Edit the service type
  3. On the Advanced step, select a Calendar view color
  4. Save

The color appears on all appointments of that service type on the calendar when Color coding is set to Color by class/appointment type.

Icon meanings

You can add icons to each of your appointment blocks to customize the experience.

**Member: **Clients with an active membership

First Visit: Indicates a client's first booking

Unpaid: Any client with an unpaid session

Subscription Failed: A client with a subscription failure

**Check-In Note: **Clients with check-in notes on their account

Injury: Clients with an injury on the account

Incomplete Forms / Liability Waiver: Client with incomplete waiver or form

Recurring: Indicates the appointment is recurring

**Birthday: **The client's birthday falls within the current month

Livestream: The session is livestream i.e online

Appointment increments

Select the increments at which appointments can be booked and service durations set. This controls the spacing of the start times clients see across all of your services, so a 25 minute service on 60 minute increments only offers top-of-the-hour times.

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