Block time
Block off time slots on the appointment calendar so clients can't book during that period.
Time Blocking is a powerful feature that allows business owners to create individual or multiple time blocks in their calendar. These blocks serve as dedicated segments of time during which appointments cannot be scheduled. You can can also add notes to specify the reasons for blocking these time slots, helping them remember the purpose behind each block. This prevents accidental overbooking and allowing you to stay organized.
How to block time
- Go to Scheduling → Appointments
- On the calendar, click into the time slot you want to block
- Turn on Set as unavailable
- Set the Title
- Add a note for yourself if helpful (clients don't see this)
- Click Create time block
The blocked time appears on the calendar and won't show as available for booking during that window.
Difference between blocking time and overrides
| Block time | Availability override | |
|---|---|---|
| Best for | Quick, one-off blocks | Changing hours for an entire day |
| Where it's set | Appointment calendar | Team or location availability settings |
| Repeating | Yes (recurring time blocks) | No (per date or date range) |
| Visible on calendar | Yes | Reflected as no available slots |
| Locations affected | Every location that team member works at | Only the location it's set on |
Blocked time marks the team member as busy rather than closing a place, so it applies everywhere they work. If you have a team member at more than one location and you only want to close one of them, use an availability override on that location instead of blocking time. Blocking time on one location's calendar will still take them off the booking calendar for every other location, including online or virtual ones.
How to add recurring time blocks
- Go to your Appointments Calendar
- Toggle set as unavailable
- Select make recurring appointment
- Choose how often you would like the time block to repeat
- Use the trash cans to remove any single time blocks you'd like
- Select create time block
Removing a blocked slot
- Click on the time block
- Select the three dots next to the name of the block you selected
- Select Delete