Staff commissions
Automatically calculate commissions for team members based on product sales.
Staff commissions let you track and calculate how much each team member earns from product sales — automatically, at the time of sale.
Enable commissions
- Go to Settings → Staff → Commissions
- Turn on Enable commissions
- Set your Global rate — a Standard commission and a Promotional commission
Commission types
| Type | How it works |
|---|---|
| Percentage | Commission is a % of the sale price |
| Fixed Amount | Commission is a flat amount per sale |
| None | No commission — useful as the global default when you only want commissions on specific products |
Global vs product-level rates
The global rate applies to all products unless a category or product rate overrides it. Under Category rates in Settings → Staff → Commissions, you can set a rate per product category (Retail Products, Packages, Subscriptions, Bundles, Communities, Gift Cards) — Default (global rate) falls back to the global rate.
To set a product-level rate:
- Open the product's settings
- Go to the Commissions section
- Set the rate (overrides the global default for this product)
If no product-level rate is set, the category rate applies, then the global rate.
Promotional commissions
Promotional commissions apply when a product is sold at a discount. This lets you pay a lower commission on discounted sales:
- Standard sale: 5% commission
- Discounted sale: 2% commission
Assigning a sale to a team member
At checkout, select the seller (the team member responsible for the sale). Commissions are assigned to that person.
You can reassign the seller at checkout if the sale should be credited to a different team member.
View commission reports
Go to Staff → Team → Reporting (the payroll report) to see:
- Total commissions earned per team member
- Sales attributed to each person
- Date-range filtering
- Table and chart views
Use the Summary view for totals, or By Instructor to see each person's commission line items.
Retail product commissions
Retail products support the same commission options as other products — percentage, fixed amount, or none.
Effect on checkout
The checkout flow doesn't change for clients. The only addition is selecting the seller on the staff side before completing the sale.