Studio FAQs
Add frequently asked questions so clients can find answers about your studio, policies, and services before they book.
Settings → Business → FAQs lets you create a set of questions and answers that appear to clients — typically on your booking page or in the branded app — so they can self-serve common questions before contacting you.
Add a FAQ
- Go to Settings → Business → FAQs
- Click Add New
- Enter a question and its answer
- Save
Repeat for each question you want to publish.
What to include
Good studio FAQs typically cover:
- What to bring or wear to class
- Parking and arrival instructions
- Cancellation and refund policies
- How class credits and memberships work
- First-timer guidance
AI chat bot
Arketa's AI chat bot can use your FAQ content to answer client questions automatically. Click Setting Up the AI Chat Bot on the FAQ page for setup instructions.
Frequently asked questions
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