Studio FAQs

Add frequently asked questions so clients can find answers about your studio, policies, and services before they book.

Settings → FAQs lets you create a set of questions and answers that appear to clients — typically on your booking page or in the branded app — so they can self-serve common questions before contacting you.

Add a FAQ

  1. Go to Settings → FAQs
  2. Click Create new (or Create new FAQ if you have none yet)
  3. Enter a question and its answer
  4. Click Create FAQ

Repeat for each question you want to publish.

What to include

Good studio FAQs typically cover:

  • What to bring or wear to class
  • Parking and arrival instructions
  • Cancellation and refund policies
  • How class credits and memberships work
  • First-timer guidance

AI chat bot

Arketa's AI chat bot can use your FAQ content to answer client questions automatically.

Frequently asked questions

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