Checkout add-ons
Present retail items or additional services to clients at checkout before they complete a booking.
Checkout add-ons appear during the booking flow — after a client selects a service type but before they confirm. Use them to offer relevant extras like equipment rentals, extended sessions, or class supplies.
Checkout add-ons are available on the web. Mobile app add-ons (shown after checkout) are configured differently — see sell retail online.
Add a checkout add-on to a service type
- Go to Setup → Service Types
- Click on the appointment or session service type
- Click Manage Add-ons → Add New
- Fill in:
- Name
- Description
- Price adjustment (can extend duration and/or change price)
- Save
[IMAGE TODO] Take a screenshot showing the service type edit page with the Manage Add-ons section open, displaying the Add New button and any existing add-ons with their name, description, and price adjustment fields.
Clients see the add-on options during checkout and can include them before completing the booking.
Limitations
- Add-ons are for services, appointments, and sessions — not for group classes
- Retail items sold as add-ons through this flow are not deducted from retail inventory
- Add-ons don't block room or resource availability
- Once a reservation is confirmed, you can't add the checkout add-on retroactively — to sell a retail item after the fact, use the POS instead
Add-ons for physical retail items post-booking
For post-checkout retail (water bottles, swag, mats), use the mobile app add-on flow instead — see sell retail online.