Booking limits

Booking limits prevent unlimited membership holders from reserving multiple classes per day and then canceling most of them — which can block spots from other clients and disrupt your schedule.

How booking limits work

When a daily booking limit is set on a membership, a client with that membership can only have a certain number of active reservations on any given day. Once they hit the limit, they can't book more classes on that day unless they cancel an existing one first.

Example: Daily limit of 2. A client with an unlimited membership books a 9am and an 11am class. They try to book a 6pm class and get blocked — they already have 2 active reservations for that day.

Set a booking limit

1. Go to Setup → Pricing Options
2. Edit the unlimited membership
3. Next to Booking restrictions, enter the limit and choose per day
4. Save

A limit of 1 is the most restrictive — they can only hold one reservation per day. Most studios use 2 or 3 to give flexibility while preventing abuse.

Where booking limits apply

Booking limits matter most on unlimited memberships, where there's no natural per-credit cap on bookings. You can also set them on credit-based memberships and class packs, and choose per week or per month instead of per day. Bundles don't have this setting.

When to use booking limits

• You have clients who routinely book multiple classes and cancel last minute
• Your classes fill up quickly and late cancellations leave empty spots
• You want to protect fairness in access for all unlimited members