Troubleshooting appointments
Fix common issues with appointment availability, booking, and calendar display.
If appointment times aren't showing correctly or clients can't book, work through this checklist.
[IMAGE TODO] Take a screenshot showing a team member's Availability tab (Setup > Team > [team member] > Availability) with all key settings visible -- weekly hours, timezone, and services -- as a reference for the troubleshooting steps below.
Availability isn't showing up
Room or resource not showing as available
Client can't complete a booking
Still stuck?
Send a message through the chat in your dashboard or email support@arketa.com. Share the specific date, time, instructor, and service type you're having trouble with — screenshots help.